Home  News

Data Breach: Guidelines to Plan Incident response


A data breach befalls when delicate data is exposed to the world. A sensitive data can be compromised by various means like spiteful attacks, unintentional mistakes, employee ineffectiveness, etc. Hacking mostly happens during electronic file transfers, accessing lost or stolen devices, or as a result of hackers’ permeation into a company’s server. Besides these ways, sending an unsecure email holding business data can also turn out to be a cause of data fissure.


Dealing with data breach problem without any incident response plan can be a daunting task. That’s why, an active Incident Response Plan (IRP) is essential for every IT organization to deal with the problem of data break. IRP is a policy which constitutes a data security occurrence and gives a regulated procedure to take after when an incident occurs. Moreover, organizations should also integrate few other things to improve their security disaster planning, like; a comprehensive suppression of the risk from your environment and enhanced AppSec controls to stop a similar breach in the future.


Recently, we all have heard about the Sony data hack news. Hackers won the race when they found the file with Sony usernames and passwords. After losing all their data and more than $100 million, Sony realized their organization’s security faults. The Sony hack has taught us many things like; to send corporate emails as though everybody is perusing those messages and individuals in Hollywood are as mean as individuals in any other industry. IT Organizations can learn a lot from Sony.


Follow these four guidelines to create a data breach response plan in order to deal with the problem of data fissure.


  1. Create a strategy to deal with incidents


The two basic steps to handle any incident are preparation and identification. Preplanning everything is impossible. So, it’s better to focus on concerned incidents first. Before creating any incident plan, you must know about various things such as your threat landscape and the reason why hackers would attack you? The possible answers will let you know about the main causes for data breach attempts. It’s recommended to evaluate your organization’s threat landscape constantly, in order to deal with the data breach situation effectively.


  1. Practice your incident response plan


Though planning is needed but practice makes you better. Organizations must educate their IT staff and users about the prominence of frequently updating and testing breach response workflows. Plans must be penetrated and reorganized frequently to remain feasible. The basic purpose of IRP is to make sure that every person in the IT department knows how to react to a data breach situation promptly. By practicing your response plan, you will get to know about the possible threats it will face. It will give you an honest review about your IR team’s proficiencies and their ability to deal with the threats.


  1. Improve your response time


Delaying in response time can cause a huge data loss. So, the IR team should always endeavor to improve response time. The main step in any data breach situation is to counterbalance the immediate threat and prevent further damage to serious or customer-facing systems. Move quickly to determine the probable sternness of the data breach and then follow the modified response workflows in place for that situation.  Review your organization’s IR Plan, keep practicing new workflows again and again until you know them cold.


  1. Focus on bringing back service first and root cause later


Instead of wasting time in knowing about the root cause of data breach, it’s better to focus on restoring the services for customers as soon as possible. It’s tough to determine the cause of data breach immediately, it take weeks or months to know about the origin, so it’s better to focus on customers and get the work started. Organizations must monitor their system thoroughly for any sign of fault or recurrence. After data breach, analyze the whole incident, how was it handled and what are the other methods that you should adopt in order to avoid this situation in the future.


About Author – Satyendra Tiwari is associated with Lepide Software as a product marketing manager.